Contact Us

Get in Touch

Whether you have a question about a listing, need help with your account, or simply want to learn more about how Rarearth works — we are here to help. Fill out the form below and our team will get back to you within two business days.

Contact Details

Email General Enquiries: hello@rarearth.co Support: support@rarearth.co Privacy & Legal: legal@rarearth.co

Website: rarearth.co

 

Response Times

We respond to all enquiries within two business days. For matters relating to an active transaction or order, please include your order reference number in your message and mark your subject as A Transaction or Order for priority handling.

Before You Write

You may find an answer faster in our FAQ page, which covers the most common questions about buying, selling, verification, delivery, and accounts.

Verified Transactions

Every transaction on Rarearth is supported by certified documentation, verified by our team before funds are exchanged.

Secure Platform

Your personal and payment information is protected by encrypted, secure connections across the entire platform.

Australian Owned & Operated

Rarearth is an Australian business, built for the Australian market, governed by Australian law.